Make the
choices clear.
Customers should understand ownership, payments, obligations and what happens as their circumstances change.
Our approach
We believe stronger commercial outcomes and better customer experiences should support each other.
A CLEAR DIVISION OF RESPONSIBILITY
One considered proposition, with the right expertise around it.
Lenuity connects financial product design and program coordination with lending and servicing partners. Roles, permissions and responsibilities are established around the proposed service and the market in which it would operate.
For Canada, that means confirming the appropriate arrangements for the relevant province and product before delivery.
CUSTOMER CARE
Customers should understand ownership, payments, obligations and what happens as their circumstances change.
Consider the buyers a product is intended to serve, the barriers it addresses and the responsibilities it creates.
Define handovers and points of responsibility so the builder, customer and delivery partners understand their roles.
A PRACTICAL STARTING POINT
A productive first conversation starts with your homes and sales ambitions.
Share the location, development stage, expected sales volume and buyers you want to reach. We can explore the opportunity and the product and delivery work needed to take it forward.
Availability is assessed for each proposed program. We do not assume a single product or delivery arrangement will fit every community.
START WITH YOUR AMBITION
Tell us about your developments, the buyers you want to reach and what you want financing to do for your business.